Bijli App Privacy Policy — How Your Information Is Collected & Protected

Introduction

Welcome to bijli app. We are committed to ensuring a safe, transparent, and trustworthy online gaming experience for users in Bangladesh. This Privacy Policy document details how your personal information is collected, stored, used, and protected when you use the bijliapp.win website and its related services.

Using bijli app constitutes your acceptance of this Privacy Policy. We therefore encourage you to read this document carefully before using our services. If any section is unclear or you have questions, please reach out to our support team.

What Information Is Collected

Bijli app collects only the information necessary to deliver platform services and meet legal obligations. No unnecessary data is collected.

Personal Identification Information:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• National ID or Passport Number (for KYC verification)
• Current Residential Address

Account & Usage Information:

• Username and password (stored in encrypted form)
• Login timestamps and device information
• Game History & Betting Records
• Deposit & Withdrawal History

Technical Information:

• IP Address & Geographic Location (approximate)
• Browser type and operating system
• Cookies & Session Data
• Referral sources and page visit patterns

How Your Information Is Used

Bijli app uses your information only for specific, transparent purposes. Each use case is clearly outlined below.

• Account Creation & Management — to keep your profile active and ensure secure login.
• Identity Verification — to complete the KYC process and confirm your age.
• Processing Financial Transactions — to complete deposits and withdrawals.
• Customer Support — your information is used to resolve your issues quickly and efficiently.
• Fraud Prevention — to detect unusual transactions or suspicious activity.
• Fulfilling Legal Obligations — as required by government regulatory bodies.
• Service Improvement — to analyze user experience and make bijli app better.
• Relevant Offers — bonuses and promotions are only sent with your consent.

Bijli app will never use your information for any purpose not stated in this policy. Your consent will be obtained before your data is used for any new purpose.

Data Sharing Policy

Bijli app never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances.

• Payment Providers: To process deposits and withdrawals, necessary information is shared with bKash, Nagad, Rocket, and similar payment services.
• Technology Partners: We work with trusted technology partners to maintain the security and performance of the site.
• Legal Authorities: Information may need to be disclosed pursuant to a court order or government directive.
• Fraud Investigation: Limited information may be shared with security specialists to safeguard your account.

Cookie Policy

Bijli app uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookies We Use:

• Essential Cookies: Essential for core site functionality, such as maintaining your login session.
• Functional Cookies: Remembers your preferences, such as language or game settings.
• Analytics Cookies: To understand how the site is used — fully anonymized data only.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to not function properly.

Security Measures

Bijli app employs industry-leading technology to protect your data. Our security framework operates across multiple layers.

Please keep in mind — no data transmission over the internet is completely risk-free. While bijli app takes every measure to ensure maximum security, it is equally important that you keep your password confidential and promptly report any suspicious activity.

Your Rights

Bijli app believes that users' rights over their own data are paramount. You hold the following rights.

• Right to Access Your Data: You have the right to know what information bijli app holds about you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: Under certain conditions, you may request that your data be permanently deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: If you believe your privacy has been violated, you have the right to file a complaint with the relevant authority.

Minor Protection

Bijli app strictly provides its services to users aged 18 and above only. Collecting data from or serving minors is entirely against our policy.

Age verification is carried out at the point of registration. If an account is suspected to belong to a minor, bijli app reserves the right to suspend it immediately and delete all associated data.

If parents believe their child is using bijli app, please contact us immediately. We will take the necessary steps without delay.

Policy Updates

Bijli app may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, we will notify you via email or a site notification.

Continued use of bijli app after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Frequently Asked Questions (FAQ)